Shipping policy

Shipping Policy

Processing

Ready-to-ship orders placed Monday through Thursday generally ship within 24 hours.

If an extended processing window applies, it will be communicated on the site or after purchase when needed.

Pieces that need to be made, including handmade, made-to-order, custom, and fine jewelry, may take up to two weeks to prepare before shipment. If timing changes significantly, OLANTI will contact you.

U.S. Shipping

Free standard shipping is available on orders of $100 or more within the contiguous United States.

Alaska, Hawaii, U.S. territories, freely associated states, and military addresses are excluded from the free-shipping offer. Available shipping rates will be shown at checkout.

Processing time is separate from carrier transit time.

Tracking

Tracking information is provided once an order ships when available.

Carrier delivery dates are estimates and may change while a package is in transit.

International Orders

Online shipping is currently available within the United States only.

Orders shipping to Nigeria may be arranged separately through WhatsApp. Shipping costs and any applicable import fees will be discussed before transaction

Delivery Issues

If a package is delayed, lost, damaged, or marked delivered but cannot be located, contact OLANTI so the situation can be reviewed.

Delivery issues are handled case by case. Carrier claims will be filed when available, and refunds or replacements are not automatic.

Address Changes

If the shipping address on an order needs to be changed, contact OLANTI as soon as possible.

Address changes can be attempted before shipment but cannot be guaranteed once processing has begun.

If a package is returned to OLANTI because the customer provided an incorrect or incomplete address, the customer is responsible for the cost of reshipping the order.

Rush Requests

If you need an order by a specific date, contact OLANTI through Instagram or TikTok before ordering for the quickest response.

Rush timing cannot be guaranteed.